Take a look at our overwhelmingly positive auto repair and maintenance reviews.
The Specialized Import Auto team is very conscientious and customer service oriented. I recently experienced a transmission issue with my Toyota Tundra. The team replaced my transmission under warranty. I was simply amazed with Specialized's professionalism and ethics. You don't find a company like this very often. I am a repeat customer and highly recommend them to all my friends.
Great fast service, they were able to look at my car and let me know what was going on promptly. They maintained great communication with me about options for fixing my vehicle and did everything they could to help me out. They also have one of the most reasonable labor rates that I have seen in town. We will definitely return.
I'm so glad to have found these guys! My Cv axel went out and I took my car to the dealership to get checked out. My experience there was less than ideal and I was quoted over $900 to get it fixed and 7-10 business days.
My husband decided to call around and remembered a great experience he had with these guys in the past. They were able to get my car in, get it fixed, and change my oil for a fraction of the cost and in about 24 hours! They saved us time and money. They are skilled, honest, knowledgeable mechanics. Going forward they are the only team I want working on my vehicles.
I just moved to Anchorage from Fairbanks and my 2001 Subaru Forester needed some work. This shop was highly recommended to me by a couple of long-time customers.
The shop exceeded my expectations- everything from making the appointment to speaking about the service needed to picking up my car-the customer service was top notch. Lucas and JT were honest, informative and helpful, the service was quick, affordable and thorough (without doing work that was not needed). I truly feel like they treated my car as if it were their own vehicle.
Car problems are always stressful, but in the future when something inevitably goes wrong with my aging car (currently 190,000+miles) I am so happy/relieved to know I have a great shop to go to--and with their help, I'll easily make it to 300,000 miles.
Thanks for everything Specialized Import Auto Service Inc.!
I am a visitor to Anchorage and needed advice on a minor repair on a rental car. James Trueblood immediately responded when I pulled into his shop. He brought his cell so he would not miss messages, came out and got right down to business, knowing what to do and not hesitant to "get his hands dirty" in fixing up the car so it was perfect. He was courteous, helpful, knew how to fix the problem and did it himself! Amazing service. Amazing guy. I left knowing there were still unselfish, knowledgeable and "nice" guys still in business. Anchorage is lucky to have him.
My wife and I were on a long distance trip (from Pennsylvania) to Alaska traveling more than 4,000 miles from home in August / September of 2014 when our 1996 Toyota Corolla unexpectedly experienced serious brake line leakage problems. The Toyota dealer in Anchorage could not obtain parts to replace the brake / gas line -- explaining the car was more than 10 years old, and that some one would need to have the expertise to fabricate the replacement parts -- that some one turned out to be J.T. James Trueblood of Specialized Import Auto Service.
J.T. provided extraordinary customer service at an extremely fair price - dropping his other ongoing mechanic work since we were more or less stranded far from home without properly functioning brakes. He is likely the best auto mechanic in Alaska taking the time and patience to fabricate the replacement brake / gas line (and he also fixed the muffler). J.T. obviously takes pride in this craftsmanship, and I can readily state that you can not go wrong with the service provided at Specialized Import Auto Service. (Also thanks to his other staff such as Lucas who provide valuable support service.) J.T. is an honest true master mechanic.
I love bringing my car to Specialized! They take an interest in me personally and take great care of my car. I couldn't imagine going anywhere else for all of my car care needs! Specialized import auto gives me peace of mind as a used car owner. Thank you guys for taking excellent care of my car!!
Had a great experience with these guys, super reasonable rates, very friendly, efficiently solve your problem. I was recommended by a friend who has been using them for 16 years.