I just moved to Anchorage from Fairbanks and my 2001 Subaru Forester needed some work. This shop was highly recommended to me by a couple of long-time customers. The shop exceeded my expectations- everything from making the appointment to speaking about the service needed to picking up my car-the customer service was top notch. Lucas and JT were honest, informative and helpful, the service was quick, affordable and thorough (without doing work that was not needed). I truly feel like they treated my car as if it were their own vehicle. Car problems are always stressful, but in the future when something inevitably goes wrong with my aging car (currently 190,000+miles) I am so happy/relieved to know I have a great shop to go to--and with their help, I'll easily make it to 300,000 miles. Thanks for everything Specialized Import Auto Service Inc.!